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50 Clinton Street, Suite 107 Hempstead, NY 11550
+1 (516) 539 0150
+1 (516) 539 0160

Forensic Intensive Case Management (FICM)

Purpose; Forensic Intensive Case Management

Program Overview

Forensic Intensive Case Management (FICM) provides intensive case management services for severely mentally ill male inmates who are transitioning from a New York State correctional facility and returning to the New York City homeless shelter system.


Clients Served Last Year:


Program Contact:

Lillian Bopp
Program Coordinator

Funding Generously Provided by:

New York City Department of Health and Mental Hygiene and private donations.

Contact Information:

175 Remsen Street, 5th Floor
Brooklyn, NY 11201
(718) 975-0180

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Program Description

The Problem:

There is a tremendous lack of supportive services for individuals with serious mental illness returning from the criminal justice system. This often leads to high recidivism rates.

Our Solution:

Address the needs of reintegrating individuals with serious mental illness by connecting them with housing and effective community-based care to provide them with the tools necessary for greater independence to live structured and proactive lives.

How We Do it:

Using a Critical Time Intervention (CTI) model, Intensive Case Managers facilitate access to the New York City shelter system for individuals being released from New York State prison and work with them for a period of three to six months. Individuals are provided with a one-time purchase of essential clothing and a warm meal. During the length of service, individuals are assisted to secure mental health services and/or psychiatric treatment, medical services and medication management, as well as linkages to long-term care coordination through Health Homes. Intensive Case Managers consistently advocate for participants while providing coordination with criminal justice agencies, shelters, hospitals, supportive housing, and outpatient/inpatient treatment.

How You Can Help:

FICM is in need of adult clothing, packaged food, and unused toiletries. To support FICM with a gift, click here or call (516) 539-0150 x117.


The Outcomes of Forensic Intensive Case Management

At any given time,

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About 75% of participants are connected to services including outpatient treatment for mental health or substance abuse, Health Homes, and long-term case management.


About 28% of FICM participants are placed in housing.

What People Say About Forensic Intensive Case Management

I initially became a client of EAC Network’s FICM program in 2016. Initially, I had my reservations about the program and how I’d be received. This was largely due to my anxiety and what I believed to be the stigma that is often placed on people diagnosed with mental health disorders. To my surprise, I was received with care and my reservations were quickly put to rest. This was largely due to my Intensive Case Manager Nuhr’s level of professionalism and demeanor. I was provided with food, clothing, and transportation. Most importantly, I was always spoken to in a manner that made me believe that my transition would be good. FICM has done a phenomenal job in advocating for me. As a result, I have made the transition from a shelter into housing within just eight weeks. I am now in a much better place both physically and mentally. I am truly grateful for all the assistance, and I hope that EAC Network continues to thrive.

FICM Client

Working as an Intensive Case Manager for EAC Network’s Forensic Intensive Case Management program, I’ve had the opportunity to work closely with individuals released from state prison and provide much-needed assistance at a critical time in participants’ lives. Helping these individuals maintain stability in the community and obtain supportive housing is by far the most rewarding aspect of the job. The rewards come in all forms: from providing for basic needs such as purchasing clothing and a meal to delivering the news that they’ve been accepted into supportive housing. It is rewarding to know that these triumphs, great or small, are all another step toward recovery and stability. Although the work can be difficult at times, the support, supervision, and team-based approach offered by the FICM allow every crisis to be handled effectively. I am confident the knowledge and experience gained while working with this program will stay with me for the remainder of my professional career.

FICM Staff

Even though I had eight of them, I ask myself who is the best in the world? And my answer is my ICM [Intensive Case Manager] at EAC Network is. The reason I say this is because they all chipped in on working with me, when one was not there, there was always someone there to step in and help me with goals, such as transitioning back into the community coming from Auburn Correctional Facility, which was one of the major goals that I was most worried about. I’ve heard stories from friends which had me very afraid of coming home because I thought of doing some of the same things I did prior to being arrested like drinking or self medicating with my drug of choice, which was marijuana, but my ICM made sure that did not happen by making sure I was put into the right programs that help me with my drug and alcohol abuse as well as with my mental illness, which I’d rather deal with with help head-on, which is what my ICMs did for me. Now I am clean and sober and am sharing a room. But the best part is that now I am interviewing for my own studio apartment with one of the programs that I am living in that was set up by my EAC Network ICM workers. So I say thanks to the best help I have which is my ICM at EAC Network and to all the ICMs out there that are trying or are helping someone like me better themselves.

FICM Client

Special Thanks