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50 Clinton Street, Suite 107 Hempstead, NY 11550
+1 (516) 539 0150
+1 (516) 539 0160

Long Island Dispute Resolution Centers (LIDRC)

Program Purpose; Long Island Dispute Resolution Centers (LIDRC)

Program Overview

Long Island Dispute Resolution Centers (LIDRC) provide conflict resolution interventions that help individuals, families, businesses, and the community at large to resolve a wide range of disputes.

Download Program BrochureDownload Fact Sheet

Clients Served Last Year:

11,071

Program Contact:

Judy Axelrod,
Program Director

Funding Generously Provided by:

NYS Unified Court System, NYS Department of Education, Nassau County Youth Board, Nassau County Department of Social Services, NYS Attorney General’s Office, NYS Dispute Resolution Association, NYS Justice Center for Protection of People with Special Needs, and private donations.

Contact Information:

Nassau

175 Fulton Ave., Hempstead, New York 11550
(516) 489-7733

Suffolk

60 Plant Ave., Hauppauge, New York 11788
(631) 265-0490

Judy Axelrod, Program Director
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Program Description

The Problem:

Conflict is unavoidable in life, and occurs when individuals or groups do not meet their needs or find satisfaction. While conflict is neither necessarily good nor bad, some situations are more difficult to handle than others and require extra mediation for the best possible outcome.

Our Solution:

Provide peaceful resolution of conflicts to prevent problems from escalating by removing parties from the win-lose court setting and inserting into a win-win collaborative setting.

How We Do it:

LIDRC provides conflict resolution services in the form of arbitration, conciliation, mediation, surrogate decision making, and training. Disputes handled at our center include:

Family Conflicts: Divorce, Parent/Child, Elder Care, and Succession Planning.

Special Education Issues: Special Education Mediation Nassau and Suffolk, Early Intervention, and Adult Career and Continuing Education Services.

Community Disputes: Neighbor, landlord/tenant, small claims disputes, lemon law arbitration, agricultural disputes, and workplace disputes.

Other services: Peer Mediation Training and Conflict Resolution Training, Surrogate Decision Making and the Department of Social Services recipient failures.

Agriculture plays an important role in the quality of our lives in Long Island. Our farmers grow over 100 crops, including many of our fresh fruit and vegetables; they contribute over 168 million dollars to our economy, protect our beautiful open lands and wildlife habitats that attracts tourism, and provides recreation and beauty to nurture the spirits of residents.

Our farmers face unique struggles, especially in Suffolk County, where the pressures of the hard work of farming are magnified by urban sprawl, debt and land values spiraling out of control, rising cost of transportation, and uncertain futures for family businesses without transition plans.

More farm families in Long Island and across the state are turning to mediation centers to resolve their credit and debt problems, make plans for themselves that will reduce their stress, solve problems with neighbors, improve essential family and business relationships, and create stronger business plans. Mediation services are free or low cost, confidential, voluntary and efficient.

We protect the privacy of the producers who work with the Long Island Dispute Resolution Centers, but we heard a story from another part the state that could have happened here:

“An elderly couple, running a fourth generation fruit and vegetable farm, was faced with the reality that none of their three adult children were interested in carrying on with the farm. Financial and emotional stresses, and unexpected medical bills, made them turn to credit cards to meet their basic expenses. Too proud to ask for help, they applied to new credit cards to meet the monthly minimums on their existing cards. Their daughter happened to overhear her mother dealing with a harassing call from a collection service, which brought the whole situation to light. She talked things over with her parents, and they reached out to their local mediation center. With the help of a mediator communication was opened for the first time for the whole family, they developed a plan to deal with the immediate debt, and went on to discuss a succession plan for the farm.”

Our mediators are trained under the supervision of the NYS Court System, and undergo supervised apprenticeships, and attend continuing education in advanced mediation and facilitation skills. They are experts in communications, negotiation and conflict management. The do not provide legal or financial advice; referrals for those services will be provided by the LIDRC as needed. Mediators help participants collaborate and create solutions that are well informed and will work for everyone.

Charlotte Carter, Statewide Program Director, New York State Agricultural Mediation Program

Download the Agricultural Mediation Brochure

In peer mediation, student mediators are taught a process of communication and problem-solving that they apply to help their peers reach settlements of their disputes without confrontation or violence. Peer mediation training:

  • improves school climate
  • resolves student conflicts
  • motivates students to resolve their conflicts collaboratively
  • deepens the educational impact of school
  • creates more time for learning
  • empowers students
  • increases self-esteem
  • provides leadership and communication skills
  • teaches essential life skills

The benefits of having a Peer Mediation Program in schools include:

For Staff:
  • Spend less time settling disputes
  • Have decreased pressure to serve as disciplinarian
  • Allow for better student-staff relationships
For Students:
  • Become active in the problem-solving process
  • Are more greatly committed to making solutions work
  • Are provided with positive role models for solving conflicts
  • Assume greater responsibility for solving their own disputes
  • Encouraged to share their feelings and search for constructive ways to meet their needs
Download the Peer Mediation Brochure

The benefits of Conflict Resolution Training include:

  • Promotes communication
  • Improves problem-solving
  • Motivates individuals to increase productivity
  • Retains qualified employees
  • Enhances performance
  • Improves morale
  • Eliminates festering resentments
  • Creates a positive change
  • Empowers individuals

How You Can Help:

To support LIDRC with a gift, click here.

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The Outcomes of LIDRC

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Relationships are rebuilt and participants cultivate effective communication skills as they become empowered through creative thinking and innovative solutions.

What People Say About LIDRC

When I was told that I could request a mediation to resolve a dispute with my school district about my son’s eligibility for support services, I was quite intrigued. When the district agreed, we went forward with the mediation. We were a little skeptical about how it was going to play out and a little nervous that it wasn’t going to be completely impartial. We ended up more than thrilled with the process and the quality of the mediation. It was impartial, professional, organized, and structured. The mediator was phenomenal with handling a very difficult, complicated, and sensitive case. She was respectful, fair, impartial, knowledgeable, sensitive, assertive, patient, and firm. We were able to come to a mutual agreement which was followed by both parties. We have started fresh with our district and have a new, more positive relationship which we are thrilled about!!! We are so happy to have had the mediation and to have worked with EAC Network and their skilled mediator. We cannot thank them enough!

Jennifer
LIDRC Mediation Client

I walked into the Dispute Resolution Center nervous. I was greeted warmly by the lady at the front desk. I immediately felt calm. The meeting was on time as scheduled. My former tenant was there as well. My former tenant owed me months of rent and moved out owing me over $10,000. He did not contact me for months and I was unable to contact him. I asked for help from other services, but they stated they could only help the tenant, not the landlord. When I heard of EAC Network, I called and spoke with Nicole and she explained the process of mediation. I did not want to take this dispute to court because I could not afford a lawyer. This mediation was such a blessing to me. Everything was handled in a professional manner. My former tenant is cooperating and paying as we agreed upon in mediation!

Pearl
LIDRC Mediation Client

LIDRC owes its success not only to the staff who share the goal of peaceful resolution, but to the volunteers who give their time, dedication, and talents in helping the community resolve their disputes. Through their humanitarian spirits, the community is a safer and brighter place!

Judy Axelrod
LIDRC Program Director

We did not want to let too much time go by without thanking you for your vital participation in our 18th Annual Safe and Supportive Schools and Communities Conference. The information you shared, the interest and passion you brought to your topic was appreciated and valued by those who heard you speak. The success of that single day is made (or dashed) with the quality of presentations. Although we’ve only briefly scanned our many evaluation forms at this time, we can confidently say that the caliber of workshop presentations this year was top-rated. Many respondents wrote they learned a lot from their specific workshops. Thank you so much for your willingness to participate as a presenter in addition to your participation as a Consortium member. Much appreciated! We look forward to continuing our work together.

Laura Lustbader and Keith Gerber
Conference Co-Coordinators of the Safe and Supportive Schools and Communities Consortium, Peer Mediation Clients
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