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Home Energy Assistance Program (HEAP) and Weatherization Referral and Packaging Program (WRAP)

Purpose; Home Energy Assistance Program

Program Overview

The Home Energy Assistance Program (HEAP) and Weatherization Referral and Packaging program (WRAP) provide low-income households with weatherization services to make homes more energy efficient and reduce heating costs, as well as offer financial assistance to eligible Nassau County families who need help with their heating and utility bills during the winter months.

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Clients Served Last Year:

8,696

Program Contact:

Liz McDermott,
Program Director

Funding Generously Provided by:

Nassau County Department of Social Services and private donations.

Contact Information:

175 Fulton Ave. Suite 401, Hempstead, NY 11550
516-565-HEAP (4327)
Liz.McDermott@eac-network.org

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Program Description

The Problem:

Skyrocketing energy costs cause financial burdens to low-income households. Families are often faced with choosing between food, medicine, keeping warm, or other necessities.

Our Solution:

Provide financial assistance to eligible, low-income families to meet the high costs of home energy and utility expenses as well as offer assistance to acquire the tools they need to become more energy efficient.

How We Do it:

HEAP provides direct financial assistance to low-income Nassau County residents who need help paying their heating and utility bills. Families must complete an application, submit required documentation, and be interviewed to determine eligibility. Once enrolled, participants may also receive assistance to repair or replace inoperable heating systems.

WRAP provides weatherization services to reduce heating costs and make homes more energy efficient. An energy audit is conducted on all homes to determine what services are needed to address issues related to social, health, or safety problems, such as insulation and caulking of windows and doors, window repair, door replacement, heating system repair, or wrapping of pipes and water heaters.

How You Can Help:

To support HEAP or WRAP with a gift, click here.

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The Outcomes of HEAP & WRAP

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Nassau County residents are able to pay utility bills, keep warm in the winter, and become more energy efficient to reduce future costs.

What People Say About HEAP & WRAP

I love EAC Network; they helped me during a very difficult time. My oil burner was not working and I was without heat and my oil company said that it needed to be replaced. I contacted the Home Energy Assistance program and was given the information I needed to apply for assistance. The staff were extremely helpful and genuinely concerned about my situation. My application was processed and within days I had a new oil burner and I was nice and warm!

Norma
HEAP Client

HEAP went above and beyond for me. I came first for help with my energy bills, but I just wanted to let you know how much I appreciate you giving me the coats. This helps me a lot because I am looking for full-time work. These coats help me to look good in interviews. God bless you. Thanks again. I wish there were more people like you. Since I have been coming you’ve helped me – always so sweet, helpful, and so polite. I want to wish you and your family all the best, but most of all a lifetime of good health and happiness for you all.

Roland
HEAP Client

I can’t find the words to tell you how thankful the kids and I are for HEAP.

Mari
HEAP Client

I am so grateful to this program. I could never afford to weatherize my home. My heating and electric bills have gone down and now my home is warm.

T.J.
WRAP Client
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