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DSRIP Patient Activation Measure® (PAM®)

Program Overview

The DSRIP Patient Activation Measure® (PAM®) program works to engage and activate non-users of the health care system to utilize primary and preventative care services by providing information resources.

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Clients Served Last Year:


Program Contact:

Alvin Lucas
Program Director

Funding Generously Provided by:

New York State Delivery System Reform Incentive Payment (DSRIP) program and private donations.

Contact Information:

120-34 Queens Boulevard, Suite 410
Kew Gardens, NY 11415
(718) 938-5070 

Alvin Lucas Headshot
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Program Description

The Problem:

New York’s Medicaid program is undergoing major changes and the State has set forth efforts to slow spending growth; however, enrollment continues to grow. State spending for Medicaid is projected to rise by nearly $700 million annually due in part to non-emergency ER visits and hospital stays that could be avoided through preventative medical care.

Our Solution:

Reduce avoidable hospital use and connect the uninsured with primary care services, insurance enrollment, and information on preventative medical habits to minimize Medicaid spending.

How We Do it:

The DSRIP Patient Activation Measure® (PAM®) Survey, licensed through Insignia Health, is first administered in the community, face-to-face, and by telephone to uninsured individuals. Once its results are compiled, DSRIP-PAM staff tactfully distribute resource materials and health coaching to this target population via community-based organizations such as local houses of worship, as well as via community events and community canvasing.  The medical resources provide these individuals the ability to better manage their health by helping them gain access to and utilize available benefits.

How You Can Help:

To support DSRIP-PAM with a gift, click here, or call (516) 539-0150 x117.


The Outcomes of DSRIP PAM

DSRIP-PAM aims to reduce avoidable hospital use by 25%.

Special Thanks